Mar 28, 2024
In less than 20 minutes a week, we'll introduce you to
an expert or business owner with deep experience in what they do.
Grow you, grow your team, grow a small business.
Welcome to the "Grow a Small Business" podcast with your host,
Michael Denehey. In this episode, Michael interviews Paul Roos from
Performance by
Design, based in Melbourne, Victoria, Australia.
In this episode of the Grow a small business podcast, Paul Roos
discusses the critical role of leadership, trust, and vulnerability
in building successful teams, drawing from his extensive experience
in sports and business.
Additionally, host Michael introduces transformative programs aimed
at small business owners, including an 80-day
Business Transformation program and the Ultimate
Recruitment Toolkit, designed to empower managers with
essential tools and strategies for team optimization and
recruitment excellence.
Key Takeaways for Small Business Owners:
Leadership Impact: Paul emphasised the significant
impact leaders have on shaping organisational culture. Their
behaviours set the tone for the entire team, influencing
productivity and morale.
Culture Code: Defining clear behaviours aligned with organisational values is essential for creating a strong culture. It's not enough to simply state values; they must be actively lived and systemized throughout the organisation.
Trust as Action: Trust is built through consistent actions over time. Paul likened it to depositing into a Trust Bank; leaders who consistently demonstrate trustworthiness fill their Trust Banks, fostering stronger relationships and collaboration.
Relationship Building: Building strong relationships within the team fosters trust and enhances collaboration. Paul encouraged leaders to actively engage with team members, getting to know them beyond work-related matters.
Vulnerability: Authenticity and openness contribute to building trust and stronger connections within the team. Leaders should be themselves and encourage others to do the same, fostering a culture of honesty and support.
Continuous Feedback: Regular, constructive feedback is crucial for personal and organisational growth. Paul emphasised the importance of incorporating feedback into daily interactions rather than waiting for formal reviews.
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Quotable quotes from our special Grow A Small Business
podcast guest:
Leadership isn't about titles, it's about actions that
inspire – Paul Roos
Authenticity breeds trust; be yourself and watch your
team thrive – Paul Roos
Culture is built on behaviours, not just words on a
wall – Paul Roos