Dec 22, 2021
In this episode, I interview Chris Ronzio, the Founder and CEO of Trainual based in Scottsdale, Arizona in the United States. Trainual is the training manual for modern businesses, making it easy for growing teams to get up to speed to build a scalable business. Trainual is a better way to organize and track the progress of a growing business.
As young as 14, Chris started his first business which was a video production company. He sold it after 13 years and started something else which was a consulting firm where he began to work with small businesses and that was when he realized that every small growing company needs a playbook. That’s the time he turned his idea and founded Trainual in 2017. He has grown the company in just four years, from a team of 4 to 87, revenue range of $10-$20 million from $100,000 in the first year, and with the latest net promoter score of 68.
Since Chris started so young in the business, he had learned how to handle balance. He said, “I think the way that I handle balance is to start with the most important things and then let work fill in the gaps.” He also mentioned that having a time listening to people’s feedback and taking action helps prevent future problems.
This Cast Covers:
Always make sure that the company can be profitable at any time.” —Chris Ronzio
“If you don't pay attention to where you're trying to go, you can end up getting pulled in a lot of directions.” —Chris Ronzio
“The habit of being consistent should be developed and maintained.” —Chris Ronzio
“What builds a strong culture is when you're open to feedback and when you take action based on the things that people are saying.” —Chris Ronzio
“Start with the most important things and then let work fill in the gaps.” —Chris Ronzio