May 16, 2021
In this episode, I interview Sadhana Smiles, the director of Harcourts Move, a property management company based in Melbourne, Australia. Harcourts Move’s mission is to help investors grow their property portfolio by managing properties and making sure that clients get the right tenants.
Starting a property management company has been a long-time dream of Sadhana. She started Harcourts Move in July 2017 in her early 50s. She has seen many different markets and understands how this industry works. The company started by purchasing a rent roll of 200 properties and now sits on 420 properties for 3 and a half years with a current net promoter score of 40.
Sadhana wants a business that creates a culture that people want to belong to. “My biggest focus is making sure that my people work in an environment that's going to keep them there for as long as I possibly can.” – Sadhana Smiles
This Cast Covers:
Additional Resources:
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Quotes:
“Relying on technology is one of the lessons I learned for the business to become profitable.” – Sadhana Smiles
“If you have happy people in your business, you’re going to have happy clients.” – Sadhana Smiles
“Success for me looks like building a place where people want to be.” – Sadhana Smiles
“So be really clear on your target market, then go after them hard and be transparent with clients.” – Sadhana Smiles
“Take the time to hire the right people.” – Sadhana Smiles
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Music from https://filmmusic.io “Cold Funk” by Kevin MacLeod (https://incompetech.com). License: CC by http://creativecommons.org/licenses/by/4.0