Jul 23, 2024
In this episode of "Grow a Small Business," host Troy Trewin interviews Lesley Hensell co-founder Riverbend Consulting shares her journey from starting with a team of 4 to scaling to nearly 100 employees. She highlights the firm’s impressive 327% revenue growth and its role in solving complex issues for Amazon sellers. Lesley discusses the tools and strategies that contributed to their success and offers insights into navigating rapid business growth.
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Troy delves into our guest's startup journey, their perception of success, industry reconsideration, and the pivotal stress point during business expansion. They discuss the joys of small business growth, vital entrepreneurial habits, and strategies for team building, encompassing wins, blunders, and invaluable advice.
And a snapshot of the final five Grow A Small
Business Questions:
What do you think is the
hardest thing in growing a small business?
According to Lesley Hensell, the hardest thing in growing a small
business is managing payroll and scaling effectively. She
emphasises the challenges of balancing increased costs with revenue
growth and the complexities of hiring and maintaining a team while
ensuring consistent cash flow.
What's your favourite
business book that has helped you the most?
Lesley Hensell's favourite business book that has helped her the
most is Deep Work by Cal Newport. She also recommends Newport's
other works, including Digital Minimalism and A World Without
Email, for further insights on productivity and focus.
Are there any great
podcasts or online learning resources you'd recommend to help grow
a small business?
Lesley Hensell recommends Cal Newport’s podcast, which complements
his book Deep Work. She also suggests using productivity tools like
RescueTime and ClickUp to help manage time and tasks
effectively.
What tool or resource
would you recommend to grow a small business?
Lesley Hensell recommends RescueTime for tracking time spent on
tasks and improving productivity, and ClickUp for managing projects
and workflows efficiently.
What advice would you give
yourself on day one of starting out in business?
Lesley Hensell would advise herself on day one to accept that
things won't always go as planned and that’s okay. She emphasises
the importance of adapting to unexpected challenges rather than
sticking rigidly to preconceived plans.
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Quotable quotes from our special Grow A Small
Business podcast guest:
Success isn’t a destination but a daily journey of serving
clients, team members, and family – Lesley Hensell
Use your happiest clients as a source of referrals; they’re
your best advocates – Lesley Hensell
Embrace unexpected paths; they often lead to the most rewarding
destinations – Lesley Hensell