Feb 21, 2022
In this episode, I interview Marilene Quintana, the Co-founder of e-Visa Immigration, an immigration consulting firm based in Vancouver, Canada. The firm provides visa and immigration consulting services for people around the world who dream of a better life in Canada. Assists clients from document preparation until throughout the process.
Marilene is the co-founder and Senior Canadian Immigration Consultant at e-Visa Immigration. Before working with Immigration, she was a Certified PMP – Project Management Professional and obtained an undergraduate degree in Computer Science. With her experience in IT and project management, able to grow the firm from 1 to 4 offices with 57 FTEs, client satisfaction of 98%, and 20% growth per year.
Marilene is organized and passionate about providing high-quality service yet understanding her clients’ situations. She says, “You have to remember that you have to respect the feelings of every client, everybody has difficult moments.”
This Cast Covers:
Additional Resources:
__________________________
Quotes:
“You can be a very good professional in what you do but at the end of the day, you have to know how to serve your client well and manage their expectations.” —Marilene Quintana
“You have to remember that you have to respect the feelings of every client, everybody has difficult moments.” —Marilene Quintana
“Hiring a professional is always better, to give clients the assurance that they will do their job correctly and that everything is going to go well.” —Marilene Quintana
“There's always change and uncertainties but we have to learn how to deal with those and do what is right.” —Marilene Quintana
“You cannot make everybody happy so focus on the positive, focus on the people who are happier for you and appreciate you.” —Marilene Quintana
__________________________
Music from https://filmmusic.io “Cold Funk” by Kevin MacLeod https://incompetech.com. License: CC by http://creativecommons.org/licenses/by/4.0